2 Year Warranty

2-Year Limited Warranty

Effective from date of purchase

What's covered

All FL!KT devices are covered for 2 years from the date of purchase against defects in materials and workmanship under normal domestic use. If your product develops a covered fault, we'll repair it, replace it, or issue a refund — at our discretion.

What's not covered

This warranty does not apply to:

• Physical damage (drops, cracks, dents)
• Liquid or water damage beyond the product's stated rating
• Normal wear and tear, including cosmetic damage (scratches, fading, discolouration)
• Damage from misuse or not following the included instructions
• Incorrect voltage, power surges, or incompatible accessories
• Third-party or non-FL!KT accessories causing damage
• Consumable or replaceable parts (brush heads, filters, pads, etc.)
• Products that have been modified or repaired by anyone other than FL!KT
• Commercial or professional use
• Loss, theft, or damage from external events (fire, flood, etc.)
• Natural LED output reduction over time (LED devices only)
• Individual skin reactions or treatment outcomes (skincare/EMS devices)

How to make a claim

Email us at cs@flikt.com with your order number, a description of the issue, and photos or a short video. We'll get back to you within 5 business days. Proof of purchase is required. This warranty applies to the original purchaser only and is non-transferable.

Your statutory rights

This warranty is in addition to, and does not affect, your statutory rights under applicable consumer law.